Metropolis

Do not expect professionalism from them. Especially that staff named Jesus. Has a very nasty attitude, acts like he owns the place. Management should do better in holding their staff accountable. First time I’ve ever encountered a parking attendant who refuses to park your car. If they are keeping staff like that, arrogance and a negative attitude will soon be accepted as their standards. Unacceptable.

Do you know that the staff in this parking lot are really rude and every time they park and pick up the car they are insulted and they will find every reason to refuse and insult you and attack you with discriminatory language is there no training in such a big company? Is there no etiquette? Can't the staff be patient? As a monthly renter, every time I have to bother the management to pick up the car, he is so reluctant and impatient. I paid OK. I really wish someone could manage the staff of this place and at least let them know that discrimination is a crime in the United States

I have been a monthly customer here since mid-January 2021 and have had some pleasant and no so pleasant experiences here. Most recently, had a vehicle in a white lane blocking me in (which if this is the case, you speak to an attendant to shift the vehicles around), I speak to an attendant in the booth and he directs me to one of the others on the floor. I flag down another "gentleman" for better use of words and mention the lane number and how another vehicle is blocking me in and how I am not in a rush. He proceeds to berate me to not park there and points to cones! I tell the "gentleman" that the vehicle is for leisure and it only moves once maybe twice a week and I have been parking there since January with no issues from other attendants. He gets louder and proceeds to say I said don

The attendant on the bottom level failed to do his job. He had the keys in hand to move another patron's car that was blocking me in. Instead of moving the car because he did not want to be bothered to do his job. He had me squeeze through and navigate between cars to leave the facility. Nasty attitude and demeanor.

Very helpful and kind staff! Especially the bilingual French / English speaking gentleman at the front desk - thank you for your help! Great prices and beats driving around Flushing losing your mind looking for a spot in gridlock traffic !