Metropolitan Appliance Service LLC

Outstanding service. I called yesterday for a broken dryer, they scheduled my appt for today , they called to let me know when my tech ( James ) was on his way, James was super knowledgeable, friendly, had my dryer diagnosed and repaired in under 30 minutes, left nothing behind, discussed my bill with me , pricing is VERY FAIR , and thanked me for my business. Highly recommend to anyone else who needs an appliance repair to call Metropolitan!

Would recommend them. The young man that came to my home was very polite and knowledgeable about the Maytag appliances I just bought from another company. Washer fixed in record time !

Needed repair on a LG refrigerator. The freeze door kept popping open when you shut the other side and it was generating a lot of heat. The appliance was under warranty and uses this company - so the warranty company scheduled the service for us. First impressions are everything and those went out the window when we called Metropolitan to ask for a call ahead and the lady on the phone responds “I guess”. The service tech came unprepared. Didn’t have the right tools and used pliers therefore stripping the screws and breaking the plastic underneath. When we provided him a tool, he lost it under the fridge. Said he was going to get a magnet from his truck to retrieve the lost tool and then proceeded to just leave altogether. Before he went out, he said he needs to order parts, but didn’t te

They are amazing! I called in a panic when our freezer wasn't keeping things froze and it was going to be 90 degrees out. The gal who answered the phone got me a same day time slot. Tyler came out and fixed my freezer in about 35 minutes. He was very knowledgeable and was prepared to fix my freezer!!

These guys are great!! I called on Monday and they were able to get a tech out to fix my oven on Wednesday. They were in my house maybe a total of 30 minutes, super fast and efficient! And reasonably priced too. I will definitely call them for my appliance needs in the future.