Metropolitan Heat & Power Company

My boiler broke down at 3am in the morning I was frantic did not know who to call I then called metropolitan heating and cooling and spoke to service. I received a call back almost immediately from rob one of the owners who greeted me caring, understanding of my emergency and was able to come right away to assist me. He was knowledgable and professional and his crew cleaned everything before they left my home. Thank you rob and metropolitan heating and cooling for your service I recommend them they are 5 star service .

I called them to get an estimate on replacing our old boiler. Josh, arrived when promised, thoroughly inspected the current boiler, checked the size of the radiators in each apartment, and answered all of our questions. Their quote was financially reasonable and Josh explained everything in detail. My husband decided to go with another company that recommended the brand of boiler that we already have, but I was very impressed with Gas Heat and Servicing.

They are disorganized and give varying and unclear information regarding setting up meter. Fred was very rude. He yelled at me and hung up the phone. This was after I was speaking to someone else about documents and Permit which needs to be mailed to be city. She placed me on hold and Fred then picked up. Very unprofessional

They are extremely rude and uncooperative and have refused to give me the affidavit of tank removal required by the NYC Fire Department, resulting in a violation. Don't even think about using these turkeys.

Great company