Michael & Son Services

My service technician (Plumber) was Carlos Hernandez-Parades to convert old ice-maker PVC hose and bib from wall to refrigerator to new turnstile nozzle with braided 12ft polymer ice-maker water connector. A small 4x4 cut had to be done to drywall to remove the old PVC hose valve that has been there for 10yrs. The new turnstile type nozzle was installed and 12ft polymer water hose was connected. The cut area is clean. The drywall piece that was removed will be will repaired by homeowner. This job had to be completed for the delivery of a new refrigerator. Carlos was very professional from the time he arrived until the time he departed. He continuously updated me on what was happening through the entire process. Any questions that I had was answered in a way I can understand. After ins

Outstanding Tesla charger installation experience with Michael & Son. The technician, William, was professional, knowledgeable, and took the time to do everything the right way. The wiring was clean, well-organized, and clearly installed with safety and long-term reliability in mind. He explained the setup, answered all my questions, and made sure the charger was working perfectly before leaving. The entire install looks great and was done efficiently with zero issues. If you’re considering a Tesla wall charger install, I highly recommend Michael & Son and specifically William. Top-tier service from start to finish.

Dustin Wettstein did an excellent job as an electrician with your company. He was knowledgeable about his work and able to communicate well with me on the problem & cost to fix my electrical work. He even got my tankless hot water heater working and educated me on the outlets in newer homes. Dustin is a highly recommended technician and Michael & Son’s is a cut above the rest in the Richmond area. What made this experience the better than the local competitor was the fact the phone operator got me a next day appointment right after it snowed. Thank you all again for your help!

This was my first time using Michael and Son. From the phone call to get a profile set up with Enzo to having a technician sent out SAME DAY to check our smart thermostat to make sure wires were secured and corresponded to the correct location. The service was so professional from beginning to end. A text message sent the moment the appointment was confirmed, giving the timeline of arrival. I was off today, so it out worked perfectly. They even text you a photo of the technician who will be arriving! So incredibly safe! I’m a female and anyone could be coming to the door, you just never know these days. Adam was professional the moment I opened the door, he was putting on his boot covers, still have snow and ice, what has melted has turned the grown to mud. Those are simple things however

Andrew was friendly and provided great information so we could make informed decisions for our home and family. He provided lots of different options and we didn’t feel like we were being “conned” or tricked as we often do. He was on time and professional! And provided a coloring book for our toddler. He returned a week later to install our water heater and was able to navigate the challenges of our home with ease. Again- he provided us with great information so we could make informed decisions and even showed us how to adjust the temperature and valves if we needed to! He provided his phone number in case we needed support later too. Definitely recommend Andrew in the future.