Mid-Coast Energy Systems

I had a new steam boiler installed and the entire team was great to work with. The estimate was reasonable after I researched the project. Scheduling was quick and techs showed up on time and worked right along. They didn't just come in and wing it but followed the manufacturer specs to the letter. As with any job this size there were numerous problems to solve and they had the knowledge, parts, and tools to solve the issues. Project done on time and did I mention in the dead of a maine winter. Great job. One week in and I have noticed a huge differences: noise is barely detectable at night and in a week I have already seen 6 in6 % savings in fuel. Photos show old versus new. 5 valves versus 2.

This team from Mid-Coast Energy systems of Damariscotta, Maine installed my state-of-the-art heat pump in one afternoon. They were absolutely top notch from the initial survey of the property to the very professional team who performed the complex installation like a team of surgeons . From tapping into my main electrical panel to installing the inside unit and the well hidden compressor under the deck, they did an excellent job. This well versed trio worked in tandem so well, you just knew they had done it a thousand times. The company did exactly what they said they were going to do and for the exact price. Even guided me to big state and federal refunds. Seems to be a rare find theses days. Great job.

Our new water heater is great but during the install the technician broke our sink… they sent someone to “fix it” and he did not but they still fully charged us for that as well. My husband contacted them regarding the second visit and instead of responding, they just sneakily added the two bills together forcing us to pay for services that were nonexistent. We heard many rumors regarding things like this happening, just sucks it happened to us too.

My overall experience has been very good. The service tech I have for my generator is great and is meticulous with his service. My only issue is I was not notified beforehand that I needed a new oil dip stick. I was called a week or so after having the head replaced on my generator and was told the tech was going to come by and swap out the dip stick that had been on order. What I took from the call was this was part of the 800.00 service I just had replacing the head or it was part of the 350.00 maintenance service I'd had only a few weeks prior to that. I was charged 130.00 to literally take out the old 30.00 dip stick and put the new one in. Paying for great service is one thing but this just seems a little off the charts. Once again, the service is great but I'd like to have been more

We chose Midcoast Energy Systems for our heat pumps. Margaret came up with a plan we liked with cassettes on the lower walls instead of cutting into our ceilings. She is very nice to work with & we appreciate her giving us this option! Nick & Ethan installed the entire system within 4 days & we couldn't be happier! Hardworking, knowledgeable, friendly guys. The piping in the basement is clean & neatly done. The heat pumps work perfectly for AC which we have wanted for a long time. And the estimate we were given was the price we paid. Thank you Midcoast!