Midstate

No wonder they have a D- better business bureau rating! Home owners - STAY AWAY!!!! After spending $17,600 on 4 units from this company, 2 AC units and 2 furnace’s for my home less than 1 yr ago, the AC unit in my attic started to leak into ceilings in bedroom, bathroom and living room. Pictures attached to this post show my ceilings and walls after service master came and removed damaged sheet rock and walls after botched installation job by Mid State. Industrial fans were left running at my home for a week to dry up water in my attic and prevent any mold problems in the future. I have video of condensation water dripping from duct missing the drip pan and over flowing onto my attic floor, however I’m not able to load a video on to this post. I did however send the video, attached pictur

This company came to service our neighbors generator and ending up "servicing" our generator instead. They ended up leaving the oil cap off and we noticed that the oil had spilled over causing issues with our generator. We called once we noticed since our company did not want to touch it now because they are not liable for some else's mistakes. Not only did they call us liars, when we had proof of service to the WRONG household, but now they do not want to fix it. The professional of this company is beyond sub-par and the "owner" who was supposed to call me never did. This is ridiculous, stay away from this company for any future servicing as they are not only rude, but they don't seem to know what they are doing.

Mid-State installed my Generac Home Generator June 12 2019. They were very professional and timely in their installation.Jack was the Sales rep. who was very knowledgeable about the product and procedure. I've also dealt Ronda in the office to help facilitate my Extended warranty and scheduling of the installation.Ronda is also very professional and polite...I highly recommend Mid-State Cooling and Heating.....I also want give thanks to Freddie and Val the installers. They too were polite and professional.Steve Trachtenberg

This past November my heating stopped working so I called Mid State Heating. They sent out a technician who told me my gas line was closed and that was why my heating was not working. So he turned my gas line on and sent me a bill for $133 which I have included below. The next day my heating stopped working again so they sent out the technician for a second time and this time he tells me that my 10 year old unit is no good and must be replaced. He gave me an estimate of $7000 to replace the unit. I then reached out to another heating company who sent out their technician. The gentlemen connected a loose wire in the back of the unit and since then everything has been working properly. The reason I am giving this company 1 star is because had I listened to their expertise knowledge I would h

They installed a new furnace and water heater during the recent cold weather. I checked the price against 2 other people quickly as the temperature was dropping! They appeared in line with other reputable companies. The furnace was all that had actually stopped working, but they noticed some water drops on the bottom of the water heater and it was 15 years old so I was reactive on the furnace and proactive on the water heater. Work was done neatly, and it works! Great job and I'll be referring them to my friends and family.