Mike Willis Roofing & Construction LLC

I am a first time home owner. I applied for the MySafeFloridaHome Grant program and decided to contact Mike Willis Roofing for an estimate. I sent my initial inspection from the grant program and realized the rep they sent to do my estimate hadn't reviewed it first, so I had many questions. Regardless, because the rep seemed very knowledgable and courteous, I signed a contract with them to have them do work through the grant progran. Rachael was the one I was in contact with in the office. At first she was nice and courteous. However, it became increasingly obvious that my questions and concerns were agitating her. I am not a roofing expert. My questions and concerns were legitimate as I am the home owner that is contracting out to have work done. Rachel's responses to my inquiries made

Mike Willis Roofing did a sub-par, poor quality repair on my soffit. I'm giving them a "1 star" for trying, but they get a zero for quality craftsmenship skill and ZERO for customer service from the owner. (The office staff did email with me a few times, but nothing was resolved.) If they do not have skilled tradesmen to do the job, they should not agree to do it. I sent them photos ahead of time and to show what happened and what needed to be done. I had animals push into my soffit. They pushed UP the soffit. I wanted to get this repair done before I got my new roof. I'm SOOO glad that I did not contract them to do re-roof afterwards. They sent Hugo to do the job. He came unprepared. I sent pictures ahead of time, and I told them it would need some re-enforcement so the animals d

I can’t compliment these folks enough! After seeing their ad many times in a mail flyer, we contacted them to do a couple jobs for us. From start to finish the process was completely smooth. Everyone we dealt with, from the estimators and installers, to the front office people, everyone was a pleasure to deal with. We feel the price of the jobs was very competitive and everything was professionally completed. We are very happy with the results. We have gotten estimates for further jobs as well. we feel fortunate we found them.

They do not honor their work or warranty. I had a roof put on in late 2019. This past December (2024) I noticed a water leak in my bathroom. I had another roofer investigate and take pictures and said it is from a dead valley and Mike Willis should fix that since I have a 7 year warranty and this was year 5. Instead of fixing the issue, Mike Willis sent me a $1600 invoice to repair the issue. First they said I had to do the stucco which is why it leaked, then they back tracked and said there was no stucco that needed to be done at installation. Essentially they are giving excuses to not honor their work. And of course this is all from whoever is answering the phone. No manager or owner will call or email me back. A large company like this can afford to fix the issue and stand behind their

Highly recommend!! Roof was completed in two days! Danny was always available to answer all of my questions to guide me through the whole process and Rachel was always there for any other questions I had Thank you, Mike Willis Roofing for my new roof!