Miller's Service Co

I have been a contractor for over 30 years, and my experience with Miller’s Service Company in Lampasas has been extremely disappointing. I was told multiple times that I needed to wait for “Carl,” yet he never returned a single call. I had 48 homes ready for their team to install electrical service, but despite repeated attempts, they failed to follow up or communicate in any professional manner. Reliability and responsiveness are essential in this industry, and unfortunately, Miller’s Service Company has demonstrated neither. Based on my experience, I cannot recommend them for any electrical or A/C work.

Miller's had exactly what I needed in stock a replacement motor for my condenser. The even helped me with some tech support while at the office as the wiring changed a little bit from the old motor to the new everything hooked up as they said and the unit is operating great, thanks Miller's you're awesome!

Thank goodness for Millers! I called today 04/18 at 4:30 and they were at my house by 5 and managed to figure out the issue and fix it in a matter of minutes. My house was 84°! It’s been a couple hours and it’s already 75 in here. I’m so thankful and highly recommend

I attempted to use this business. They don’t know how to follow simple directions. They show up without calling, imposing upon my landlord. They can’t seem to make nor keep an appointment. They are unwilling to be flexible with their customers. They finally showed up after missing the scheduled appointment time that they grudgingly gave - and after my phone call having to remind them of the appointment - and replaced a part without any follow up to ensure that the repair actually worked. 24 hours later my cooler is sitting at 86 degrees and all they offered was to come remove the part that they installed. Don’t bother using these guys. They don’t know what customer service is. And they appear to be technically incompetent as well.

The service was good but with extortionate price. The compressor failed on my AC, but luckily was covered under warranty. However when I received the invoice I was charged $450 for 9 pounds of Freon and a compressor restocking fee even though the compressor was thrown away. The average cost of Freon for AC service companies is $4 per pound, not the $50 per pound that I was charged (an 1150% markup!). I called and spoke to someone in the office who could not help and was directed to Tim, the owner. Tim also wasn’t helpful as he said he could sell the Freon cheaper if I had picked it up in his office which was of no use as the repair was done by his service tech at my home. Tim told me the cost is what was stated on the invoice. I advise you to get a firm quote up front and compare the detai