Millette Pest Control

Not sure what happened with this business. Marshall had always been very responsive and kind when he came out but my experience with Heather has been different. I reached out in March about a termite issue. She went back and forth with me over email for a MONTH, kept saying she’d come out, asked me twice for my address (provided both times) and she never came or followed up. I removed my previous 5-star review. I ended up hiring another company for quarterly service.

Absolutely terrible service. The woman who operates the phone is rude. The owner is defensive. They do not hear out any issues or listen. When they have come to our home they have missed multiple traps with dead mice and smells that linger for over a week. When this was pointed out the owner asked "do you have pictures of the traps" I guess asking us, the client, to prove to them that we had dead pests in the house. Could not really be worse. Their regular service is a rip off because they dont keep logs of the traps they set down so they do a poor job searching for them. They have no customer care service at all. Several of the positive reviews here appear to be postedby their own staff

Millette has been wonderful. I've had a contract since I purchased the house (ants) and they have addressed all of my "emergency" imagined pests and middle of the night emails immediately.

I have been a customer with Millette Pest Control for many years now, and they never disappoint! Such a reliable, knowledgeable, and friendly company to deal with. All matters concerning my home have been handled quickly and effectively. I am pleased to have chosen them to service my needs and continue to recommend them to friends and family.

I will for sure be reaching out to them if ever I have a need--hopefully never. The young man came on time and was so efficient and earnest as he listened to me and he did not smirk or make me feel silly for being concerned and squeamish. I even learned about the habits of these critters and how they think and behave. The price was reasonable and Mary in the front office was super efficient and easy to work with. Ladies, from one single woman to another, go with Millette!