Mitch Wright Plumbing, Heating, & Air

I used this company in October 2024 to install air and heating units in my home. I actually found them through Costco. I initially thought they were good people providing good service. The sales people are good. After dealing with them over a period of time, I was totally wrong. We've had three different problems with the systems since the install and they have refused to take care of the issues. The latest issue had to do with a water leak that caused damage to our ceiling in the great room. We've had three straight line wind and hail storms in Olive Branch recently and we were aware that we had shingles missing. Naturally, we thought the leak was caused by the roof. Now, we noticed the stains in the ceiling right before Christmas. We had a roofing company come out and take a look

Starting with the office, (sorry but I have to mention the office ladies!!), there is no better group of good people that are there to help, all super supportive and friendly, love you guys 🥰 As far as this particular technician goes, Reno… well, he has been to my home a few times now for various reasons and he is on time if not earlier, haha, he is kind, courteous, easy to talk to about the current job at hand and to help me with future plans! Extremely knowledgeable about everything!! I trust him explicitly!! I wouldn’t ask for anyone else! And I won’t! I honestly can’t say enough good things about Reno and all the ladies in the office, I think I’ve spoken to every one of them that works there, and I know when you see my name, you’ll remember who I am, hehehe 😂♥️♥️♥️!!! Thank you for all

Wonderful service! I requested a morning slot and received the first slot of the day- you can’t beat that! The service tech was kind, knowledgeable, professional and efficient. You can tell he took pride in his work.

Miguel was the very nice technician that came out to repair my drain in my kitchen sink. He was knowledgeable, nice and I loved his since of humor. Miguel repaired my drain and cleaned up after he was done. Most of all he respected me while he was in my home. Mitch Wright is my go to plumber for now on.

Tankless annual flush. First time. System wasn’t too bad since install was just 14 months ago. Reno was great. Explained everything. Well pleased