Mitchel Plumbing Co.

If you are looking for a plumbing company that understands your budget and needs, Mitchel Plumbing Co. is the team you need, ensuring your satisfaction. I requested that about five companies come to see my kitchen and give me a quote to replace some galvanized pipe. Everyone is friendly and asks a lot of determining questions to understand my situation and needs. However, almost all of them are adding extra work that I cannot afford. This is frustrating because I don't know much about the subject, so I feel unsure about determining what I need versus what the company thinks I should pay for, which I don't need. Charlie was different tho, He started the same as other companies' representatives, "what do you need and want," and then he stopped right there. He observed the kitchen took som

We were in need of a commercial kitchen rescue. We had hired another company to install four separate commercial sinks and they never performed the work. I reached out to Charly who quickly responded with a quote. We hired Mitchel Plumbing and they squeezed us into their busy schedule. Kevin perform the work and was so professional, courteous, and punctual. He showed up ready to get the job done. In less than three days they had all our sinks installed and ready for inspection. I can't thank Mitchel Plumbing enough for their quick response and superior workmanship. I highly recommend Mitchel Plumbing for any plumbing needs.

My go-to plumber has now changed. From Mitchel—who had been great for years. Friendly, courteous, but now not as capable of thinking outside the box any more for working on old homes—and communications can be iffy. Our shower hot water mixer stopped working—pipes probably needed clearing—two young men (only one was a licensed plumber) tried to fix, they cut this, removed that, blew out something else—ended up saying they’d get back to me the next week after Thanksgiving to plan an extensive resolution. We had colds so let a week and a half go by before calling—supposedly they’d contacted a carpenter, but he had not called me. So I called for a second opinion. Which was done free of charge, took 5 minutes,—the plumber asked if the new kids had tried working the on/off dial to flush gri

Mitchel Plumbing undertook a fairly large commercial development on an old building in Tacoma, needing complex solutions including a new water meter and an entirely new service, floor sinks and a grease interceptor, new bathrooms, and a brand new gas service and piping. Honestly, they've been the most important construction partner on our multifaceted project and they've been fantastic, across the board, for this small businessperson. Can't recommend Charly, Kevin, Robin and team highly enough. We'll work with them every opportunity we get and recommend you do same.

Charlie came out to look at what was needed to replace our hot & cold water controls in our shower. He said it was an older Price Pfister setup, and that he would order the parts and be back in about 2 weeks to install them. After 2 weeks Charlie ghosted us too! I called the office, they said they'd need to talk to him to see what was going on, then no one ever called us back. I see from other reviews that this has happened before. How unprofessional and rude. Maybe its time to just close-up shop and retire if you're not going to take care of customers?