Modern Fence Co

Hello. I had two small sections of fence installed 4-5 years ago. The owner, (owner's son?) was very accommodating. The cost seemed about average (a lot!). The man he sent out to do the work was rude and surly. He installed the gate to open in front of the garage. When I stopped by on my lunch, Mr. Impolite grumbled and switched it around leaving some unfilled holes in the post. (It still did not open in the direction I originally planned). Anyway, fast forward to now. The fence has heaved and slats have broken off. The tabs the hold the slats on are very weak. "Don't touch it! You'll break the fence! Don't hang a towel on it! You'll break the fence! are heard around the house all the time. I don't understand the heaving. Were the holes deep enough? I expressed the fact that t

Had a gate and fence installed across driveway 3 years ago. Concrete around post close to home cracked and spalled after first winter. They put a bad patch on that cracked and spalled again after second winter. They refused to fix it correctly and no longer return my calls. Reply to owners comments: A two inch thick chunk breaking away is not a minor depression. The first time they “patched” it, I had to lend the guy my trowel because he didn’t have one! I kept the patch moist by wetting it and covering with plastic. Salt was not an issue so not sure why he mentions it other than an excuse for shoddy work.

Joe and his son were super helpful. Walking me through my 18' gate install. Fair pricing and quality work by them. Highly recommend !

Modern fence does carry a wide variety of products which is why I was a consistent customer of theirs. The owner (I believe his name is Joe) was usually fair and helpful. That being said, one day I went there and ordered a black chain link which the owner said he had in stock but needed time to get it out of inventory? He took a deposit and told me a week. A week later when I called he said he needed a few more days. Meanwhile my customers are waiting. After 3 days I called and wanted to know when he will have time to pull the product and without being rude let him know I needed a firm date to tell the customer when we will start. The owner's EXACT WORDS were "If you do not want to go by my terms I can't help you, f*** this I'm too old for this s*** come pick up your deposit!" Unbelievable

First off, I want to say what a Great Company this truly is:) They do excellent work and build the best Cedar Panels / Chain Link Gates, that I have seen even to this day:) After reading most of these non-sense reviews, it truly shows the wants / needs of these disgusting people and summarizes on how a small business is suppose to deal with it on a day to day basis. Coming from customer service (let alone being a small business owner), its truly a disgrace how people can be / act when offered a great service or product, which exactly shows ALL of the negative responses! The owner Joe has a job to do. He works extensively hard in a packed 5 hour work day and for his sake (well being), does NOT have the time to offer you free Therapeutic practice for your "possible" $2.85 fence part! That be