Molly Maid of Crystal Lake, Elgin & Huntley

I had the worst possible experience with this company, so please allow me to save you the time of employing them and wasting your money. My wife and I closed on a home late November, and we were in a pinch for time to get things done as we were leaving the country the following week. We decided to rely on molly maid to clean our home after closing. They did absolutely nothing. Attached you can see all the pictures that I took the time to gather. There's plenty more. You can see that they left giant dust bunnies at the bottom of the shower, didn't bother to wipe down the tanks of toilets, and not a single baseboard in the whole house was clean. My new home is completely filthy. And now that we have all our furniture moved in, it's going to be far more difficult to get the work done. Mol

Professional, thorough and very respectful! Highly recommend. Thank you SO much for taking care of my father’s home! You have no idea how this changed his life. After losing mom over two years ago and with his limited mobility, it was a God send. You are absolutely the best. With all sincerity, Thank you!

If I could rate this 0 stars I would, and I never ever leave negative reviews. First of all, beware you can successfully book over the weekend with the AI bot/agent… get a confirmation about it with an arrival window and when no one shows up, zero empathy. We had grace, bots are unreliable it’s okay, we finally got in touch with someone over the phone and after multiple promises for calls backs (never returned) got something scheduled for the next week. Just received a call this morning that my booked appointment was ONCE AGAIN CANCELED. The cleaning services are probably fine but the coordination is absolutely horrendous, and the pricing is steep as well. When asked if I’d like to rebook for NEXT WEEK I had to let them know absolutely not. Save your money, find a small business, support t

I needed help cleaning the house before Christmas guests arrive. Two very friendly, very hard working ladies cleaned my entire house, top to bottom, in less than 3 hours and did an amazing job! This was the second time I used the service and will definitely use them again. Everyone was friendly and professional including scheduling. Thank you Molly Maids of Crystal Lake, Elgin, Huntley.

We booked a cleaning and the result was impressive. Super thorough, professional, and with great attention to detail throughout the entire house. You can really tell they take pride in what they do. Our home felt extra fresh and polished. Highly recommended.