Molly Maid of Reno Sparks

$405 for a move out clean and this is what you get. Yes I understand my tenants were slobs but they also completely overcharged for a half ass job. The house was completely empty. When I called inquiring they told me they clean walls and they don’t clean base board. Which is very interesting for a move out clean. Apparently they don’t also clean drawers out of wipe mirrors, absolutely a disaster. The lady offered to come and “wipe my drawers out.” WOW thanks will never recommend. No one ever called me asking for additional time. Reason I declined was because how rude they were when they offered.

Molly Maids completed a move out cleaning for me on 01/15/26 for my 4000+ sq ft home I had sold. I paid $655 for the service. The new owners upon moving in found the home to be dusty, cob webs on living room ceiling and pantry not wiped down. The new owners hired another house cleaner to finish the cleaning and charged me $300. I reached out to Molly Maids by email twice explaining the issue with photos from the new owners showing the dirt left. I called and left messages three separate times with no return call.

My experience with this service was really good. At every step they were thorough. Customer Service was easily accessible and contacted me frequently to remind me what was happening and when. The staff members that arrived at my house were on time, very friendly, efficient and had excellent cleaning skills as well. I highly recommend.

I've been using Molly Maid for a couple of years now. I've had a few different teams come but Alondra Y and Ana Maria have been the best team so far!! They've only been cleaning my house for a few weeks but they do such a good and thorough job. They're professional, caring and treat my home like their own. I am grateful to have found them. They're the best team!!

We’ve been using Molly maid over 6 months now. The team who comes always does a great job (Hika and Hortencia) and some its other staff too. The house always looks and smells great. They are always super friendly. The initial consult they have someone and assess what you want cleaned and how much and the frequency. Has worked great for our family.