MotoElite PowerSports LLC

Sir can you please change your number on the website. I have so many people calling me thinking I’m your business

Honestly I wasn’t going to come on here and say anything but I feel like I need to stray others from coming here… Maybe things will get better for them in the future when they can keep staff. But wow. First of all, my husbands motorcycle was there for almost 2 full years being “worked on”. It was almost impossible to get in touch with them over at Moto Elite to get an update, as their voicemail is always full. When we’d finally get in touch, we were told “it’ll be done by the end of the week” more times than I can count. We are very understanding to the current climate of the world and that they may have been understaffed and unable to fix our issues. We were even understanding of the communication issues. We were grateful that they helped us with the bill after all that time. But

Bought a Honda that had just had brake job done here, it had no brakes so I took it to them to fix it they ordered a cable that didn't do it said it needed a hub so they put a isec hub on when I came picked it up they put it on my truck and I took it home still the brake won't hold it on my trailer if it is inclined any. It's over an hour drive and I just couldn't keep making the trip there to deal with it, so the owner of the establishment sent someone to my home to pick it up and return it to the shop. Customer service is second to none and I've no doubt that when I get it back it will be repaired with quality from a skilled group of guys who take pride in their craft.

Very Curteous, Professional & REASONABLE Prices. They do Very good work & talk with you like a friend. VERY Slow tho & NEVER returns calls. EVERYTIME I've called to check on my bike he says he'll check & call me back & NEVER has! They stay covered up & need more help. They also need to find different parts suppliers. I have had my bike worked on there twice now & BOTH times have taken over 2 weeks due to shipper delays. The 1st was a clutch cable & this time was a throttle cable. Once they get the part in the repair is done quickly. If he would change where he buys his parts so that the parts are in quickly & returned calls like he says he will, I would "GLADLY" give 5 stars!!!

If you need your ATV repaired this is the place to go. I can only equate it to auto repair and finding shops that know what they are doing and are honest has always been a challenge. The owner of this business not only knows what he's doing but he does it in a manner which is exemplary and superlative in every respect even by South Carolina standards. I would recommend this business to anybody with ATV repair needs. I'm sure you will be satisfied.