Moving Relo - Los Angeles

STAY FAR AWAY!!!! I’ve never had a worse experience with a moving company. A man by the name of “Russ” not only tried to charge us $680 more than the $3000 “binding” contract, but they refused to deliver our furniture and said they would put it in storage and essentially hold it ransom until we agreed to pay. Adam who sold us on the company never returned calls and Ron in charge of logistics never even sent an inventory list! They said this space we reserved was too small

I’ve done many moves through the military and have a good sense of what to expect. So I picked Moving Relo due to the low cost of the move. I can say with confidence that hiring Moving Relo was not worth the value. I do not recommend working with Moving Relo Los Angeles office and advise you to go with a more trusted company even if it costs more. There are three reasons my experience with Moving Relo was bad: (1) terrible responsiveness (2) lateness of pick up and delivery, and (3) lack of professionalism. (1) Poor responsiveness: the sales rep, Adam Palme, was super responsive before I signed a contract. But after I signed it, he has not replied to my emails (I sent three) or phone calls (I’ve called about five times over a week). Nobody in their office, to include the driver, could pro

These stars are for the price and the packing material they used to support the move. My experience with these guys started out fine. The rep was patient with me as I worked out dates and content for the move. Once the paperwork was signed my experience turned to less than ideal. The communication was not consistent once the paperwork was signed. The dates became estimates. I was told my delivery date and time then the time kept getting later and later. Eventually the guy shows up by himself at about 10pm. He was confident that it would only take him 30 mins to unload. It took both of us an hour to finish. Nice guy but really didn't understand that it was not a nice neighborhood and counting cash in the street light and leaving the truck open with nobody outside was not a good idea. If yo

Worst company ever! Please DO NOT hire. This business is not BBB accredited. By starting off they leave so much valuable information out of the order. At the beginning, sales was great. Once they come and pick your stuff up forget about it you will not hear from them again. First things first this company is not legit. Three guys in random tshirts came in , not formal and not professional at all. After that never heard from them. I called multiple times to receive updates and never ever got an update he said hell call me back and never did. We moved from Cali to New York and they promised us they would only take one week. After 29 days from almost a month we finally received our stuff. They tried to charge us for a shuttle free. A shuttle fee for a road that was empty and could fit ? LOL i

We chose AVL to move my home and my mother's home from CA to WA. Within a few days of signing the contract they said that they were unable to do the move and would need to have a third party (Moving Relo) take over the move. We were told someone would call us to confirm the number of boxes and go over the details and no one ever called us. We eventually found an email from them in our junk emails days later. We were given a 8-9 am window then they called and said 9-10 am and finally showed up around 10:30 am. They arrived with an 18 wheeler and a smaller truck. They proceeded to remove other people's belongings and leave them on my front yard for the entire day, while they packed my stuff in the truck. We had a 3 day window of moving and for the arrival. Since they came on the last day fo