Mr. Appliance of Batavia & Independence

I had an excellent experience with Mr. Appliance, especially their technician, Rusty. From start to finish, the service was professional, prompt, and efficient. Rusty arrived on time, quickly diagnosed the issue with my appliance, and clearly explained what needed to be done. He was knowledgeable, courteous, and took the time to answer all of my questions. What really stood out was his honesty and attention to detail. He made sure everything was working perfectly before leaving and left the area clean and tidy. It’s rare to find service that feels this reliable and stress-free. If you need appliance repair, I highly recommend Mr. Appliance — and ask for Rusty if you can! Outstanding service all around. Thank you so much Rusty! My washer and dryer is back into brand new shape and if it wa

Process was painless. Requested for service on line on a Sunday, they responded the next morning. Had an appointment the following Friday. Repair man found the problem right away. They ordered a new part for me and returned the following Thursday. Repair man was courteous and wore booties to protect my floors. My washer was under warranty and no fee was charged. But, I’m sure the business treats every customer as professionally no mater the problem. I highly recommend this business.

Rusty was very professional, he quickly diagnosed the issue and gave us a price for the repair. We are very happy with the quality of the repair. Communication with the office was excellent. I highly recommend Mr Appliance and will definitely call them again should I need another appliance repair!

Needed a repair for the washing machine and the technician Clayton was on time with the appointment and finding the cause and fixing it. It was very gas and Clayton was very friendly and knowledgeable and helpful. I have had some questions and he was more than happy to answer them. Over all a good experience and I definitely recommend.

Don the service man was awesome!! He was fast and did a great job!! Totally knew what he was doing! The only down fall was the answering ladies!! Did not care for them I felt I was given the run around with did not care to speak or work with them. I was told I would get a phone call or a text. I got a text and I got a phone call for the first time for Don to come to our home the second time because he didn’t have the part. Don told me it would be in the same format a text or a call like they did the first time however I got nothing, I was on my way to work. I work night shift. I needed to know what time to be home in time for Dawn to come. I called the lady she couldn’t tell me all she said was it’s tomorrow what time you’ll get a phone call or a text. I still didn’t get one so I called ba