Mr. Comfort Heating & Cooling

Our old system has been giving us problems for a few years now. So when our latest electricity bill went up dramatically, we knew it was time to replace it. We called 3 companies for an estimate. The first one (from Russell’s/Am.Mechanical) was excessively expensive (2x what we had expected!!). So when Lamar from Mr.Comfort came out, we were thrilled that the estimate was right what we had anticipated (after doing research online). Plus they were able to install it the next day. We were very pleased with the results and the installers were professional and knowledgeable. They were also respectful and considerate. We would recommend them to anyone who wants a quality system professionally installed at a fair price.

I have been using Mr Comfort for a couple of years now, and I plan to be a customer for life. The techs are top notch, they are clean, and trust worthy, technically competent and really focus on customer service. Their scheduling and back office staff rock as well. They are ALWAYS able to accommodate my requests and are super easy to work with. I have used a couple other hvac companies in the 757, and these guys are the best, hands down!

I have been dealing with a claim with a warranty company for over three weeks for my heating system and nothing was accomplished. They assigned two contractors who were very unprofessional and disrespectful not getting back with me. I decided to contact someone else by myself and was referred to Mr. Comfort by a friend. Their dispatcher, BrookeLynn was very helpful and the technicians sent to my property were very knowledgeable in finding out what was wrong with the system. Even though I may need a new system, I do appreciate the effort and the level of service, respect and professionalism they provided, so much different to the contractors assigned by the warranty company. UPDATE: the company installed a new system and they were very professional. They arrived early and worked in a clea

I highly recommend this company. This was my first time using them and it was a great experience. Lemar came out to my house was super cool to deal with explained everything to me. Make sure I was knowledgeable. Definitely not trying to sell stuff you don’t need. they have a great deal you pay $199 a year and they come out twice a year to service your equipment. Great deal great company.

If I could give zero stars, I would. We scheduled Mr. Comfort for Friday between 10–12 and were promised a 45-minute call ahead when the technician was on the way. That never happened. By 11:30 we still hadn’t heard anything, so we had to call them ourselves. Instead of showing up, they tried to push our appointment to Monday even though we explained both of our AC units were completely out and we have three small kids in the house (including a baby) with 80°+ weather coming. They finally showed up a little after 2:30 PM, 2.5 hours after the appointment window. They charged us $580 to supposedly fix most of the issue. They waived the $89 inspection fee, but that doesn’t mean much when nothing was actually fixed. Now things are worse than before they came. The upstairs thermostat won’t