Mr. Drain

I was referred to Dr. Drain Plumbing when I tried to wash my hands and had no water to the house. After calling Dr. Drain Plumbing, I schedule an appointment for them to come as soon as possible. I received a text message that the technician Gregory Bray was on his way. Gregory dug up the area and found the large break in the pipe. One of the reasons was the pipe was never installed correctly when the house was built. The pipe was to close to the surface and then the snow came and low temps. The repairs took two days due to some issues with the glue. The new pipe was installed lowered, covered with installation and the dirt put back in the area. The crew was extremely friendly, efficient and knew exactly what they were doing. I so appreciate the amazing service! The only thing I wished is

I called them when my water heater started leaking, and they were able to come out the very next day. Upon arrival, Greg thoroughly explained what was happening and walked me through several options, including replacing the existing tank with a similar model or upgrading to a tankless system. I’ll be candid — the quotes were not inexpensive. I didn’t have the luxury of shopping around extensively because I needed the issue resolved quickly. A brief comparison suggested the pricing may have been somewhat higher than average. That said, when I asked whether they could complete the work the same day, Greg immediately confirmed they could. Within minutes, he coordinated with his team, arranged for the selected equipment, and within about an hour they were removing the old unit and installing a

Good morning Mr. Plumber Mgmt: Grayson Crowley and Robert were outstanding professionally oriented and customer focused technicians. They were extremely committed to attempting completion of the project within one day. However, due to the necessary layers of compacting required for backfill the project ran into two days, and they relentlessly completed the job with the same vigor they demonstrated on the first day. My compliments to Mr. Plumber for employing such dedicated technicians as I emphatically state JOB WELL DONE!

If you ever need anything to do with plumbing, Mr Drain are the people to call, they're Technicians that did the work for me, Grayson Crowley and Ceaser, made the job of changing out my sewer line look easy and they did a complete re-plumb and re-pipe in a 7 day's time well 1 day was for inspection which it past with flying colors. Grayson made sure that the job was done to his own strict standards, my house is old and he made sure that their work would probably outlast the house or it's occupants it definitely added value to the house, where it was lacking before, the greatest thing about these people they told you up front what the cost was going to be and there was no additional add on fees for problematic situations that arose, when you look at the work after it's done and the water p

The home PRV (Pressure Relief Valve) failed causing far too much water pressure in our home. This could have caused damage to anything related to plumbing including copper pipes, pipe seals, water heater, toilets, dishwasher etc. Also the pipes were improperly installed when the house was built. Joseph had to replace the whole system correctly. All work was exemplary. Completed above expectations.