M&T Plumbing & Rooter Service LLC

Amazing work!! Greatly appreciate the emergency work on my tub at 6pm

When my dad passed, I needed to get the heat going again at his home after he had some trees felled earlier, ( The "tree guy" cut the propane line and moved the tank; CEBA Gas moved the tank back, I just needed a gas line installed ), before winter hit. So, I called on September 9th, 2024, to have a new propane gas line installed, and I was told they do plumb gas lines. Perfect! And local! I was told their crew was either out sick, on vacation, or no shows, but that I would be added to the work schedule and it would be over 2 weeks or so before I got a service call......O.k. I get it! Things happen! With no correspondence ( no call back ), I decided to call again on September 30th, 2024, for a schedule update. Again, I was told their crew was either sick, on vacation, or no shows, but I

The plumber did a great job. All the issues I addressed were fixed and I was satisfied with the results. The only thing that through me off was a plumber got sent out to my house and I was unaware of him coming? I wasn't given an appointment or nothing. Luckily, my husband was home at the time. I did call the place of business and the receptionist was very apologetic. She let me know that they were short staffed and forgot to let us know. I completely understood and appreciate their honesty. I will be using you them for any future repairs.

I wanted to tell you I very much appreciated your quick response and I know you guys had a lot on your plate today and you still took care of my fairly minor issue. I appreciate the guy you sent out was trustworthy and quick on the job. Someone I could trust around my family. You responded back to my annoying texts and kept your word. Hard to find that kind of service anymore! Hope you and your family have a great night and a wonderful year!

Great service. Very prompt and courteous. Mike easily identified my issue and even offered some tips and ways to manage any possible future issues. Will definitely call back with any plumbing issues.