MUSE Residential

Review of MUSE – Master Bathroom Project Our experience with MUSE has been extremely disappointing. What started as a master bathroom remodel turned into months of frustration due to poor communication, lack of quality control, and constant repair of subpar work. From the beginning, communication was either incorrect or non-existent. Whenever I raised concerns, I was told the project “wasn’t done yet,” but then when I gave space, the finishes were sloppy and unacceptable. Our project began in March 2025 with a projected completion date at the end of May 2025. We began escalating our complaints to him via email in May, and finally got him to come review the company’s work in August. Admitting at this point it was unacceptable work, but expecting full payment. Several specific issues stan

We used Muse Residential to remodel our kitchen. This included replacing floor joists and insulation, new flooring, cabinets and painting. From the beginning, all interactions with Muse were professional, friendly and laid back, no hard sell. We started with an online meeting with Jerehmy where he explained their processes. He stressed that after the design had been done, they would work with us to make sure they stayed within our budget. When this meeting was completed, we had good feelings about working with this company. Emily came out and used her tablet to take pictures and measurements, she was very efficient and friendly, and this process didn’t take long. They then sent us a design proposal and we met with Jerehmy, Paige and Emily a couple of times to go over the design and budg

Muse did a kitchen renovation for my elderly mom. We cannot say enough great things about the quality of work and more importantly, the quality of the people involved - they were above and beyond! From meeting with the designers, Paige and Emily to the execution of the construction, we could not have been more pleased! I live in Arizona, so I was communicating long distance and everyone involved took such good care of my mom through the process. Everything was finished ahead of schedule and exactly to our dreams and requests. Alex in the front office made everything run smoothly. Jehremy as an owner could not have been more on top of the team from the very beginning. We highly recommend Muse Residential! Annie Brown and Mary Phelps

Recently we decided to remodel our kitchen. At the start of the process we interviewed 2 different contractors. The 1st person we talked with gave us a very vague estimate without any type of breakdown of the work to be done or final design. The other company was Muse. From the very beginning Muse was thoroughly professional, from the initial meeting where we got to meet one of the owners to the final inspection. They came to the house and took physical measurements of our kitchen and even did a 3D scan of the space. The design process was amazing and we were presented with a light refresh option, a full remodel option, and a “what budget, I’m rich” option. We chose the full remodel. During the design process we were able to see a 3D rendering of what each proposal would look like when f

I can’t say enough positive things about our experience using Muse Residential to partially remodel our bathroom, replacing an old fiberglass tub/shower combo with a beautiful custom walk-in shower. The work was top-notch, the process and communications were prompt and professional, and the workers were skilled and respectful of our home and our time. The BuilderTrend application they provide for clients was so helpful to keep everyone on the same page with expectations, scheduling, updates and financing. This was a smaller job for Muse, as they can do complete home renovations, but we received the same professional treatment they provide for the bigger projects. Highly recommended. Here’s our before and after photos: