Narrows Heating & Air Conditioning

Recently had Narrows Heating installed new heat pumps in my house, replaced old gas furnace. They’re very professional, found out my ductwork was short of returning air flow, which is crucial for the new heat pump to work properly. Additional grill work added, the new units are installed, our house is warm and we are looking forward a summer with cooling air.

I decided on Narrows Heating after interviewing and having site visits by several companies. Chris was personable, thorough, and did a great job explaining options and providing consultation. All of the bids were in the same ballpark, but Chris set himself apart with his professionalism. The remaining companies were canceled after meeting Chris. The communication was timely. Installation guys were professional and completed the job within expected time.

I just had Narrows Heating and Air replace my gas furnace with a new Heat Pump system with Gas Furnace supplementary heat for both heating and cooling year round. I received 4 quotes between $18,000 and $20,000 and Narrows was right in the middle. However, they were the only company that delivered on what what I wanted: 4 tons of Heat pump heating/cooling and Gas Fired Supplementary heat. They accommodated my needs by thinking outside the box from the other contractors. They replaced my distribution box and connecting supply ductwork to maintain air distribution and fit the new equipment in place. The work was performed two days before Thanksgiving and I was only out of heat for 5 hours. All work was completed and the system operational and balanced in time for our family and friends to

We have been Narrows customers for 20+ years, excellent service, repair and sales! Just replaced our 20 year old system with a Trane system. Quality products and a very professional install. Ash was great describing different options for HVAC which in turn, gave us the knowledge to make an informed decision based on our wants and needs. Highly recommend Narrows Heating & Cooling in Tacoma!

Thank you Narrows Heating and Air Conditioning for installing my new Mitsubishi ductless system! Chris helped me determine the right system for my house and make the most of current incentives, rebates and credits. The installation was a snap and the crew was very friendly, professional, and respectful. The new system is amazing with very comfortable heating and cooling, and it’s so quiet I barely know it’s even on. Overall, an excellent customer experience from start to finish. I highly recommend Narrows Heating and Air Conditioning.