Nashua Wallpaper Carpet One Floor & Home

I had my carpets measured for an estimate 3 weeks ago and never heard back from the sales associate. I even called and checked in when I’d be hearing back but was told the sales associate I spoke with was on vacation till *insert date.*. I was not told there’d be a delay at the time of booking. It’s 3 days on from return date and I still haven’t heard anything about my estimate for carpeting so I’m now going to go somewhere else.

Horrible customer service via phone. I asked specifically before I went there to see if they carry sand paper for refinishing hardwood floors and they said yes, "of course, we are a hardware store", when I arrived they showed me sandpaper for sanding walls LOL what a joke