Nassau County Pool Services, LLC

Just moved to the area and contacted these guys about coming over to take a look and make sure everything was running properly/show me the basics of pool care. The gentleman over the phone was very friendly and said that he would have somebody come by that Saturday. Saturday morning came and I tried calling to get a time-frame. Nobody answered, after trying multiple times all day and leaving a message nobody ever showed up and nobody ever called back. Will be taking my business elsewhere and would not recommend anyone else use these guys who clearly can't handle very basic customer service.

First time reviewing, probably because so frustrated. I found this number online. They are located in the same town as me so I figured I'd keep it local. I couldn't even get past the initial phone call so one star is probably a high rating. Deborah insists "EVERYONE" has a picture of their pool when it's open. When I responded that I don't have one and the reason for calling is that I need it opened, she again insisted that I do..... I don't. Apparently this company can't problem solve around this. No alternative solution was proposed. No attempt to keep the business. Had I known taking pictures of my pool was so valuable, I would have prepared and hired a photographer the season before. Customer service and condescending banter do not mix. Especially on an initial phone call. Be prepared

Hi my name is Robert Crespo. I am so happy to finally come across a pool company that takes pride in what they do and are honest offers Amazing Pool Service responsible employees friendly and professional office and field staff. Excellent customer service

I'm made two appointment and they never showed up

Never called back