National Appliance Parts

Checked hours of operation on their website. Saturday's open 8:30-12:30, drove from Orchard Park to see sign on the door Temporarily Closed on Saturdays! Is it asking too much to change that on the website?😐

DON’T WASTE YOUR MONEY HERE! Order online. I know brick and mortar stores have to charge more for the convenience and it is nice to be able to get a part today, but here is their scam. They will charge retail plus mark up which would be acceptable but then when you arrive they will give you aftermarket garbage parts at the full oem original prices. So in reality I can order the oem original part online for half the price if I want to wait two days. Instead they gave me a junk part which won’t hold up, at 4-5x what that aftermarket garbage would sell for online. Do yourself a favor and buy original parts online for half what these guys will sell you for knock off garbage.

Purchased a motor capacitor. Promptly ordered and available for pickup within a day.

I know that the brick and mortar stores have to make a buck, but seriously... changing me $23 for a part that sells on Amazon for $3.99 for a package of 2. If I didn’t have a washing machine full of wet clothes I would have walked out.

Wouldn't recommend. They order a part for me, part came in couple days, and it was a wrong part, ok it's happens. Part was Never installed, I come back to return it, they look at and say ok we can take a back but not today, girl who does returns not here today, I come back next day, we can't return it no internet, so I try 4 times to return it and evrytime was different story. I have part in my car for couple weeks I lost recipt. They didnt take it with recipt, with out recipt they want even talk to you. What a joke 140$ parts and so hard to return it.