Naturescape Lawn and Landscape Care

Misdiagnosed My Yard, Broke Every Promise, Then Sent Me a Bill Naturescape sold me a yearly treatment plan after confidently telling me I had a weed problem. After multiple failed treatments and months of watching the growth take over my front yard, their own manager confirmed it was never a weed — it was a grass type they weren't equipped to handle. A fundamental misdiagnosis from visit one. That same manager (Ryan) took full responsibility and told me I wouldn't owe anything. Then he left the company, and, here's the kicker, all his notes and account history were deleted with his account. So I received a $200 bill and had to start from scratch explaining everything to a new manager. Over the following months: every promised callback never came (I always had to call them), Vicky confir

I’ve used Naturescape 5 visit tree and shrub service for over 15 years, highly recommend! It’s affordable, easy, and keeps trees and shrubs thriving. I moved homes in 2017 and transferred service to my new house. By 2020, all four trees in the front yard of the old home had to be cut down because they died after service stopped. To me, the proof is not just in seeing my trees thriving, but also seeing what happens to beautiful, mature maples (2), pear (1), and Crabtree (1) once the service stops. I’ll continue with this service forever because it’s easy, affordable, and works.

We have loads of crabgrass and weeds. They say they will come out and send a “specialist” out within 72 hours. I am on 5+ weeks of me constantly calling and talking to upper management and still have had no rectification. We spend a small fortune on watering with system and a lawn service on top of having it professionally landscaped. You would never know it with all the weeds in our yard. Still waiting for them to fix it almost mid August. We have had weeds all summer and paid a good amount for Naturescape services.

This place is ok, they do what they suppose to do spray your grass. They sometimes forgot to spray behind my fence. When I call them they John on the spot to take care of it. They also over spay leaving the grass a brownish burned color. The price is a little high, but I use them because I’m to lazy to to it myself. I would prefer a company who don't use chemicals. I hate walking in the grass and I got brown stuff all over my shoes after they treat the grass. I no I could save a lot of money if I do it my self. I just don't have the time.

I have been a customer of Naturescape for more than 5 years now. I am very happy with their work. Their lawn care program and Tree and shrub program are super good. Customer service is excellent. Great work!!!