NCRI-National Catastrophe Restoration, Inc.

Wow, a rapid response and great customer service!! We had 2 frozen, busted water lines in the basement ceiling. The entire downstairs was flooded with several inches of standing water. Insurance company sent NCRI out. They were there in less than 90 minutes. If you want to be sure that all water damage and any potential mold is eliminated, this is the place. They were thorough, efficient, and professional throughout the process. We had no concerns at all when they were done. Our team lead was Jose. He did an great job. NCRI is an excellent option for any kind of water or mold-related damage. Highly recommend

Having 2 water incidents in the past 2 years, I can't say enough good things about the NCRI team of professionals! Our first incident was rather large and after making a phone call to NCRI, we had a team of people on-site within 1 1/2 hours to help assess the damage, move furniture and belongings, pull up carpet and relocate to dry, and help us feel better about a situation we could not have handled ourselves. They basically "sent us back to work" to do what we do and they took over the mitigation process so that our business could continue, even during a disaster. As the CFO/COO of a $300MM business, I appreciated them sending us back to work so that we could do what we do best and not have this inconvenience us any more than it absolutely had to. Their team is so professional, has th

We had a three story flood that took out an entire bedroom and damaged a majority of our basement while we were in the middle of a kitchen remodel. NCRI took quick action to mitigate the water and walked with us through every step of the process to get our home back into tip top shape. They even worked with us to find someone to replace our 100 year old plaster walls. We enjoyed working with all of the employees at NCRI and are grateful that they made a difficult situation easy.

NCRI did an amazing job clearing the grossness out of my basement after a horrible flood and weeks of standing water. The team was informative and patient as I had many after treatment questions. Tabitha was efficient and ensured I was aware of any and all measures being taken. She listened to my concerns and made the experience less invasive. Thank you for making clean up quick and painless :)

NCRI was the company our insurance referred us to when our kitchen flooded last year. Working with them at the time went just okay, and took months to complete. I didn’t leave a review then, as I was just happy to have it done and finished. Now, about a year since the work was done, we have had nothing but issues. Some are just cosmetic, that we’ve been able to either live with or fix easily, but now, our sink has come completely unsealed and fallen out of place! It was improperly installed, and the fallout has broken our disposal. I don’t typically leave reviews, but I wouldn’t recommend this company to anyone.