Neave Outdoor

Over the weekend my hot tub (pool and hot tub designed and constructed by Neave) had an issue and all the water drained out. Given the single digit temps I ran the risk of damaging all the equipment. Neave was tremendously responsive. The tech, Scott, was onsite multiple times to address the issue and restore all services. He was extremely helpful and courteous throughout the process. Highly recommend their pool services!

Neave Group did a wonderful job on our pool patio, replacing decades-old brick pavers that were crumbling and uneven with high quality stamped concrete. The new patio is beautiful and we're already enjoying our new outdoor space. I was particularly happy that they were able to solve a difficult problem with the way my existing liner receiver was attached that other contractors had hand-waved away without a good plan to address. They even completed the project months before it was originally estimated to begin!

We are New Yorkers with a weekend house in upstate NY (Catskills) and wanted to build a pool. Our land is rocky with a lot of natural beauty and we wanted to preserve that as much as possible. We were fortunate to find David Katz (who is truly an artist) and listened to him as he laid out his vision. In our first meeting we gave some ideas of where we thought the pool should go and after surveying the yard thoughtfully he declared “this is where your pool should go”. And he was 100% right. The location he chose maximized sunlight, aesthetic design, and resulted in a pool that feels like it was built with the house. This is not to say David doesn’t listen to what you want, he does. He just gives alternatives and lets you know when he feels strongly about them. He even pushed us to build a s

my pool cover is stuck in this position. It has never worked properly. gets stuck at least 3-4 times per season since installation. I was told I would have to pay $900 for a "service call" on top of the $2000 I already paid for service. My daughter is so sad we have to cancel the neighborhood pool party she's been looking forward to. Neave doesn't care. no apologies. zero empathy. EDITED AFTER NEAVE RESPONSE— I ADDED A PICTURE. Do you deny building that pool?! I CAN ADD PHOTOS OF YOUR MEN STANDING NEXT TO IT AND YOU KNOW IM TELLING THE TRUTH. I HOPE EVERYONE READS THIS AND YOUR RESPONSE AS EVIDENCE OF WHAT DISHONEST PEOPLE YOU ARE.

My 20 year old in-ground vinyl pool liner needed replacement and a broken water line repaired. Míchel was recommended to me by dear friends who are both professional property managers. The result is extraordinary and I am very pleased with Michel, her project management skill and timely open communication allowed me to feel, confident about the work and taken care of. Thank you Michel