Ned Stevens Gutter Cleaning

I called and had window exterior cleaning and gutter cleaning. I was not happy with the service. The men showed up 843am left 903 am I knew job was not done properly. I called and explained the issue they sent over two men Omar and Nesle. Omar went up and checked gutters and did a wonderful job. They were understanding, explained what they were doing and you can see the job was done Properly. So it was unfortunate that the previous workers did not do the right thing. The company stood by its policy and followed thru approximately, and Omar is who I will ask for at my next cleaning. Maria P.

Not really happy with the first service. This is two days after service. I mean…I guess there’s no clog currently but there soon will be. I have a lot of trees but I expected better.

We were long term customers of Westchester Gutters which was acquired by Ned Steven’s Gutters (now Ned’s Homes). Our experience with Ned’s was not good. We had three scheduled appointments, and our gutters have yet to be cleaned. The inconvenience was aggravated by the need to turn on the hose lines, drain the lines after the failed appointments and repeat the same each time. The first time they showed up and left a note that they had “service issues” asking us to phone their office. We phoned their office and were told that all issues were resolved and our appointment was rescheduled. They failed to show up as scheduled for the second appointment yesterday. When I phoned, they apologized and promised to come the next day. The crew arrived this morning and said they didn’t have the righ

I was very impressed with the quality of work and communication from this company. I first got a gutters cleaning and thought they did an excellent job. I liked the flexibility of not having to be home for the cleaning, I liked even more getting home an not finding any surprises; they cleaned up really well after completing the service. They also recommended some much needed section replacement and performed them with great attention to details. I’d recommend them and use them in the future. Prices match the quality of service.

The gutter cleaning service is great. The workers are efficient and thorough. The subscription model is pretty good except they make the decision when to come. They came too early for the spring and the guys were here for no more than 10 minutes and I saw no leaves for gunk being pitched. The customer needs some say on the service dates. I would have postponed it for later spring.