New Britain Plumbing Supply

Professional, courteous, knowledgeable, friendly, understanding. These are just a few adjectives to describe my experience with New Britain Plumbing. I am no contractor and have no plumbing experience, so I was not sure how I would be treated. My first contact was with Mike, at the counter. He listened to my sump pump problem and questions. He researched and ordered parts from their distributor. I made a follow-up call to see if the parts had come in, and met my next professional on the phone . Diane. She stated that she would follow-up and get back to me. She did as she promised. The parts finally came in after about a week and a half. Although they looked like my parts, they didn't fit. The end result was that parts were no longer available due to age of pump. I ended up purchas

This store was great, big selection, fair prices, great service.

I went in there today and received exemplary customer service. Great knowledgable parts department.

Service was very helpful . I will be back for more stuff so I can work on my furnace

I bought delta shower head. They very helpful and help choose.