Newport News Water Damage Restoration

Had a mold job at my home in Newport News. Tenant allowed for the issued to move across 2 rooms before notifying us. Our property management team hired Paul Davis to deal with the issue. What should have been a two month max project spanned over 1.5 years. Paul Davis was hard to get in touch with, was extremely poor at communication and scheduling. The property management team didn't help anything. This was the worst experience and I will never use this company again, and will warn others not to. Restoration crew also took their time once everything was ready to be put back together, and put damaged materials back into the home, didn't fix them, and stopped communicating once they felt they were done with the job. Ended up having to pay someone else to repair the damage left behind.

Desirae Water Damage Restoration exceeded our expectations! Their quick response and expert team turned a challenging situation into a seamless restoration process. With professionalism and care, they not only restored our home but also provided much-needed peace of mind.

Eric Garner was a pleasure to work with in dealing with our insurance claim. Very knowledgeable, detail oriented, and friendly. He put together a highly detailed scope of work and walked us through each step of the process. I highly recommend contacting Paul Davis for any of your restoration needs.

This company was professional, knowledgeable, prompt, and very efficient. The owner took a personal interest in assuring that my needs were met. I hope that I never have another disaster but, if I do, I will definitely be calling them. I would highly recommend this company.

Flexibility of working around clients schedules, techs are respectful of clients as well as their homes, and they are knowledgeable! Definitely would request their services again.