Next Generation Mechanical

Excellent experience! The owner Jackson, was professional, knowledgeable, and fair. I was originally looking to add another unit to the house but after his maintenance to my current until and some reorganization of older duct work the house was significantly cooler. Highly recommend! Great experience from beginning to end.

Jackson is very reliable professional who has very reasonable rates. I’ve called other places to fix my AC and their rates were so much more. He is honest and it’s nice to be able to trust someone, it’s very rare these days. He came the next morning to fix my AC it was one of the hottest days . Other places would make you wait at least a week, he says I didn’t want you to have to wait. Again very rare to have a professional that actually cares about his customers.

I highly recommend Next Generation. I contacted them in the late afternoon when my AC stopped working during the recent heat wave. Jackson responded within minutes and was at my house the next day. He diagnosed the problem, ordered the new parts and had the unit back up and running within 2 days. He was friendly, thorough and professional, and even followed up with me afterwards to check that everything was working well. Excellent customer service! The price of Freon is high so couldn’t be helped but otherwise prices for equipment and labor were fair for the time spent and the work done. Will definitely use them again and consider a service contract for next season.

The technician, Jack, was very professional, competent and efficient. In addition, he was super nice and patient and explained everything to me. He communicated with me to keep me informed of his ETA and responded to my texts and calls! He went out of his way to send me a link so I can order the correct filter for my system for the best price. He had my system up and running in no time. Even though the charge is calculated by the hour, he wasted no time! The price was very reasonable, especially since the technician went above and beyond. I HIGHLY recommend this service, hands down!

Quick, reliable, dependable service. Good company, I have used them for both heat and AC. Jack gave me good recommendations on how to retrofit my old heating system at a new house. He identified and fixed my broken AC at my previous house quickly and without issue. He also quickly fixed my AC at my current home and its up and running like new. I appreciate how Jack identifies the issue quickly, fixes it and doesn’t try to push a new expensive system on me when the current system still has life left. (Something I found many other companies will do.) Good prices, and more importantly, good service; would recommend.