North Shore Electric, Inc.

We hired North Shore Electric to design and install a gutter and downspout de-icing system. Despite the system being powered on, the downspouts freeze solid, water backs up, and ice pools at the base—creating a serious safety hazard. We raised this issue last winter and again this year, and each time our concerns were dismissed, with blame placed on us despite the system being turned on well in advance of freezing conditions. We are now being told that their 10-year “warranty” only covers the cable itself, not evaluating whether the system is functioning properly or was correctly designed. In other words, if the system fails to do its basic job, we still have to pay them just to tell us why. What is the point of a warranty if the company refuses to stand behind system performance or take r

I had a very large job involving a lot of electrical components which basically consisted of all new service from the utility pole to my house and dropping the overhead components underground (new lines, new meter, new conduit, new electrical panels). I had a lot of different bids and guidance from various electricians on the project, but chose North Shore because they sounded the most reasonable and their bid was not too high nor too low (pro tip: low bids make me suspicious - you do get what you pay for typically). My experience with them is that they were responsive, prompt, the crew knew that came was friendly and knew what they were doing and it went fast without any issues. After the job I had an issue where my generator didn't appear to be working and even though that wasn't reall

Excellent service and reasonable fees. Office staff worked with me to find the right LED fluorescent tubes and allowed me to supply my choice. The electrician arrived promptly per the scheduled time frame. He was knowledgeable and worked quickly, accurately and efficiently. The fees were quoted up front, and there were no surprises. One ceiling can fixture needed a trim installed. Instead of North Shore ordering it and having the electrician return, they recommended that I order it online and install it myself, as it was a simple job. Highly recommended.

Incredible service from start to finish. Communication regarding services offered as well as scheduling was excellent. The technician was professional, knowledgeable and efficient. Highly recommend.

They did everything I asked. I upgraded from 60 amps to 100, They did everything to code. The electrician did not try to convince me to do more than I wanted as far as upgrades. It has been over a year and everything works great, not a single blown fuse.