North Star HVAC LLC

We communicated for a week before I decided to replace my heat pump. Mark patiently communicated with me and answered my concerns and time arrangements. He promised me to install it within a week. He and his team did it because I had other schedules. They worked overtime to install it for me a day in advance. I am very grateful to them. They also inspected it carefully and cleaned the site very clean. They were all polite and I am very happy to choose them. I will continue to recommend it to my friends.

Mark and his team came recommended through a neighbor. They did excellent work on both of my home and vacation condo. The pricing was fair, the job sites were kept clean, and everything was handled professionally from start to finish. What stood out most was the communication — I received consistent status updates throughout the process and clear, realistic timelines. There were no surprises, and everything was completed as promised. No bull!

Great experience with this HVAC service. They were prompt, professional, and very easy to work with. The technician showed up on time, explained everything clearly, and didn’t try to upsell anything unnecessary. The issue was diagnosed quickly and fixed efficiently. Pricing was fair, and the quality of work was excellent. Would definitely recommend them and will use them again in the future.

Arrived on time. Their team is very reliable. They helped me install several pieces of equipment within one day. They were very efficient and reliable. I was very satisfied. They also explained the working principle to me and taught me daily maintenance. I am very satisfied with their work.

I recently had North Star HVAC install Mitsubishi ductless mini split units in my home, and I couldn't be happier with the experience. From start to finish, the team was professional, efficient, and clearly knowledgeable about the products and installation process. The consultation was thorough—they took the time to assess my space and recommend the best configuration for maximum comfort and efficiency. On installation day, the crew arrived on time, worked cleanly, and completed the job with impressive attention to detail. The units themselves are whisper-quiet and deliver excellent cooling and heating. You can tell they really know Mitsubishi systems inside and out. It’s clear that customer satisfaction is a priority for North Star. They walked me through the system after installation,