Northeast Heating, Cooling & Refrigeration

We were in desperate need of a new furnace, a-coil and AC unit. I received upwards of eight quotes, some over the phone, I was able to do this based on the fact that I knew what we had and what I wanted and needed. Other estimates were conducted in person at our home. Tyler from Northeast Heating Cooling and Refrigeration, promptly came out the same day I called, which was remarkable based on the fact that this is HVAC companies busiest season with the recent cold snap we've had. He was professional, prompt and extremely communitative with our quote. Upon choosing Northeast Heating & Cooling, two technicians the very next day, Chris and Josh arrived at 7:30am with all the equipment for the install of our new system. Both Chris and Josh's craftsman and workmanship, attention to detail an

My mother was having an issue with her ductless heating/AC unit. Called Northeast on a Tuesday and they were very responsive and were there that afternoon. It was determined that the unit needed to be replaced. Talked to Kevin the next day and received a quote and it was installed on Friday. That was even with them having to wait for a part which came promptly. Everything went very smoothly. The entire team I dealt with was very professional and pleasant. Their customer service was wonderful and we really appreciated that. Thank you, Kevin, Grace, Ricky, Chris and Josh. Would highly recommend Northeast Heating and would definitely call them in the future if the need arises. Keep up the great work.

So we didn't actually have anyone from Northeast at our house, but we got great help in another way. Our oil furnace shut down during the coldest weekend of the year, so we called a bunch of places for emergency service. Chris from Northeast called back, and while they don't service oil, he walked me through the process of bleeding the line. A tech from another company showed up at the same time so he took over, but Chris was very helpful and generous with his time.

After multiple headaches with other companies, Northeast was able to deliver promptly and professionally. Don was exceptionally helpful with his expert advice and honest diagnosis. Would 100% recommend.

When I purchased my current home in 2020 I was alerted by my homes inspector about the HVAC system. I was advised it was at the end of its life expectancy (30yo), the furnace and A/C were too oversized and that they were operating poorly. After a couple years of minor repairs my wife said enough was enough as we headed towards another winter. So, I got 5 separate quotes from local companies with comparable equipment. 3 of the 5 companies silently looked at my existing equipment before jumping on a laptop to run calculations, and selected similar sized furnace and AC for their proposals. Only 2 companies looked at the current equipment, measured the space available to install the furnace before knowing and stating the system was oversized For the sq ft of my home off the top of their he