Northwest Landscape Services

Yesterday on June 26 2025 at around 9:10AM, I woke up to NLS doing work at the hotel I am working at. Upon checking my vehicle before leaving, there was grass and shavings all over my vehicle. The person who used the weed whacker cut 1-2 inches from my vehicle which also caused damages such as chips from the tool they were using and rock chip damage to the driver side. I was provided with Cody’s phone number from the hotel and tried to reach out to him. Cody reached out to me to talk about the issue, then the moment he said “I ain’t waiting around for you” because I wasn’t at the property, was the moment he messed up for his company. Do not speak to Cody, he’s open to arguing and a law suit me. I will see you guys in court soon for the damages and criminal charges will be filed.

Two days ago, two men from NLS destroyed two years of plant growth in our front yard and that of our neighbors. We did not hire them. When we told them to stop, they didn’t even clean up the hack job properly. See photos. They haven’t responded to two messages and multiple phone calls. NLS, you need to clean up our yard and apologize for ruining our landscaping. It will take years for our yard to recover.

I don't understand why residential communities hire this company. They are for commercial properties because they have no respect for the people living in the places they landscape. They started today at 7:55 am. Just to get passed the 8 am quiet time. They do no cleanup after they whack. Multiple windows have been broken because they are so lazy they don't do an inspection before they mow. Their mowers were going at top speed, not cutting anything. They do not pay attention to the other landscaping around, like bushes and trees that need pruning. I'm am disappointed that my apartment complex changed to this company. No respect.

My community has NLS contracted. I have had multiple issues with this company not mowing my backyard, even with dog pooped cleaned up and toys put away. The grass will be completely cleared and they do not mow. A few weeks ago, they had skipped mowing our yard, saw me get home, and go into my backyard to mow. They also left my gate open, and I luckily saw before I let my dog into my backyard. I have talked to the property manager about this. I am paying for services I don’t receive, even when my grass is picked up. This has been an ongoing issue since our community contracted NLS a few months ago.

A NLS landscaping crew parked in front of my driveway, blocking me entirely from leaving, then proceeded to walk away from their vehicles while the engines were still running. I went out to my car to leave for an appointment and found my driveway blocked by two NLS trucks. I spent the next five minutes wandering around trying to find the crew, so I could ask them to move, but they had wandered so far away, I could not find them. When the crew manager finally shows up, she was offended that I might be upset that my driveway was blocked by vehicles. I was forced to cancel and reschedule an important appointment because of all of this. To top things off, the NLS crew left potentially hazardous metal debris in the middle of a residential street before moving blithely onward. Not sure what kin