Northwest Pool & Spa / Outdoor Elements

Our old in-ground pool was showing its age and needed to be renovated or filled in. I reached out to Mike at NW Pool and he quickly came by to assess the situation. After discussing our options, he prepared a very thorough estimate and answered all of my questions with professionalism. He was very easy to work with and everything went perfectly. Our new pool has all new automated heating and chemical systems. It's looks and feels like a brand new pool. I recommend him to anyone that needs a new or renovated pool.

Nightmare with Northwest Spa days before Halloween I purchased a new spa from Northwest Pool and Spa, they promised to order our spa upon deposit. They also promised to come out two days after to help us get our spa up and running with chemical setup and upkeep and care. We paid our spa in full and expected to receive it days after we paid for it. Weeks later we had our spa delivered at their convenience. The spa was delivered and the actual delivery was pleasant, except the cover we ordered with our spa was incomplete and a new part had to be ordered. This is where service became non-existent and Northwest made us feel like they were doing us a favor instead of appreciating us for purchasing a spa from them. Two days came and I called to see what time they were coming because they assume

What an amazing company to do business with! We bought our spa a few years ago from NW Pool and Spa and have been totally satisfied with our spa and the wonderful customer service provided. Jason and Wendy have been great in answering questions, providing advice and offering tips. Recently we had to replace our pump and Jason quickly and expertly installed a new one at no cost because it was still under warranty. We highly recommend this company for all your pool and spa needs.

The outside of this business is so inviting! You will find colorful tables and signs that say "60% off!" You walk into a showroom with some exciting and inviting items for your backyard oasis. My boyfriend and I just bought a house and it came with a hot tub-a first for both of us. We were excited to find a store that specialized in pools and spas! The most *unfortunate part is the owner. We went in to simply buy hot tub test strips. We were side swiped by the owner who was going to 'help us' She treated us as though we were being screened for adopting a child. She was anxious with a superior tone that would make anyone feel scolded. It was uncomfortable to be around her. There was no browsing or space to look for the supplies-because she definitely owned the room. We wore masks and were

Northwest Pool provided me with outstanding service and support. They were very reasonable with their pricing and the results were excellent. Mike and his crew were punctual and worked very efficiently to get the job done on time. I visited their store on 5th street to get supplies found a store filled with numerous pool and spa products. As a past business owner myself I can highly recommend Northwest Pool & Spa as quality and professional organization that can deliver top rated results.