Northwest Security & Lock

I would like to change my review my battery died on and my fob less than three months when I got it changed here and when I did my research and took the old battery out that they put in that they said it was new. It was a CR2025 When my key fob was supposed to be a CR2032 Big difference and when I open the key fob and change the battery myself, the battery they put in looked old. This is the only reason why I’m changing my review. I will definitely not be going back. I will be changing my battery myself from here on out.

I was on the phone translating for my mother and I personally witnessed a very concerning price change that felt like a blatant scam to me. We were initially quoted $350 for a key with a remote, but as soon as I asked for clarification, the price was suddenly hiked to 450. Even a simple key without a remote was 100, which was already overpriced in my opinion. This unexplained $100 jump felt like a predatory attempt to take advantage of us. It felt incredibly dishonest, unprofessional, and low to try and squeeze more money out of people who are just trying to get a fair price. We chose not to proceed because of this place's suspicious pricing. Please be extremely careful and get a fixed price before purchasing or letting them start any work. I am 100% certain this is the correct business.

Sam was quick efficient & friendly. Price for the keys were good. And I really appreciate the business.

Sam helped me and was very kind and fast. Keys were perfect and finished in no time. Will be back..

Sam was amazing! Lovely Human! And really cut a key i needed, couldn’t find anyone. Called the dealer, and they sent me his way. For your motorcycles and mopeds! High Security Laser Cut! Thank you Sam!