NYC Plumbing Services /Mentor Mechanical

I had a great experience getting service from Mentor Mechanical. Had a radiator leak for the heating coil unit for my apt and they came, gave a reasonable price, performed the job professionally and in a clean manner. I spoke to Mentor and he was prompt and made it a point to take care of the issue ASAP. He had dispatched Mikey and his crew and they were all stand up guys who never their craft well. They did the job really well and cleaned up equally as well. I would highly recommend using their services!

So we have been clients of this company for many years. They have always provided amazing service, are responsible and caring when in our apartment, and are very clean and courteous as well. But today they went over and above when we had a serious issue in our kitchen with a clog coming from the plumbing stack for our building. Not only did he repair the problem, but also met with the president of our board to talk about future repairs that need to be done so that other units in the building don’t have this happen to them as well. As we like to say when you find a good service professional, you need to keep them. And we will be keeping this company for as long as we can foresee. Call them. You will be glad you did. Tim W.

I highly recommend this team for plumbing repairs. I called with an emergency plumbing issue during a winter storm, and they dispatched someone within a few hours to fix it. Mikey did a great job with the repair. The team was professional, gave great customer service, and are transparent about their pricing with no hidden costs.

I had an excellent experience working with Mentor. From the start, he was very precise, he reviewed the photos and video I sent and quickly diagnosed the issue over the phone. His responses were always prompt, and he even followed up with detailed information after work hours, which I really appreciated. He also handled the COI required by the condo building without any hassle. When he arrived, he fixed the problem in about 45 minutes. Professional, efficient, and extremely reliable , highly recommended.

I manage multiple properties in New York City, and reliable plumbers are hard to come by. Mentor is the plumber I trust. They are consistently professional, punctual, and knowledgeable, and they understand the urgency that comes with property management work in NYC. From emergency repairs to routine maintenance, their work is always done correctly and efficiently. Communication is clear, pricing is fair, and they follow NYC building requirements, which is critical. I confidently recommend them to other property managers and owners looking for dependable plumbing services. Edward Almonte, Property Manager