Oak Grove Heating & Air Conditioning

Beware this company is dangerous called him on last Thursday to go out and check in A/C on a property. We manage was told upon arrival of the technician that the coals were dirty. He would attempt to clean went back to the office. Got a total attempted to clean the Coals call back said they were too dirty to clean. They needed to be replaced, but the air conditioner was working fine. Gave me a price to replace the coals gave them the approval. They were to be there Tuesday morning. Didn’t hear anything from them until late afternoon at that time. The property manager got a call and said the compressor was out after being told on Thursday that the compressor was running fine. Look back on the cameras. Nothing had been done but told us the unit need to be completely replaced at $8000. Had an

Just as the snow began to fall and temperatures plummeted, our central heat stopped working. Josh responded quickly and identified the problem. We had to wait a day for the part for the repair, but he was attentive and efficient, polite and friendly. We’re thankful!

Of course, the AC decided to quit working on Friday afternoon. We called after 5pm, and Allen had the house cooling back off by 7:49pm. Great work, great speed, and great customer service throughout. Thank you.

Received a call back promptly after leaving a message with the after hours receptionist. The on call tech was very polite and ready to help. I scheduled an appointment for an evaluation/repair. Service tech Mickey arrived on time and was very professional and informative. He was able to explain the repair/maintenance options in an easy to understand manner. Great value and great service.

I had Oak Grove install a new A/C unit when mine died this summer. Let me say these guys are masters of their craft. Showed up on time, left the job site cleaner than it was when they started. Clean, quick, professional and installers. They explained the sale process. Went over options in a way that I could understand, and made sure I was making the best choice. I would highly recommend Tony and his professional team.