OaKline Floors

Avoid Oakline Floors at all costs! If you’re considering using this company for custom tile work, turn around and run the other way. Our builder unfortunately chose them, and it turned our construction experience into a complete nightmare. The issues started early, and it only got worse. During construction we had many issues which are outlined in the below email I am copying and pasting. After move in, we had holes forming in the grout of our master shower floor due to poor workmanship, resulting in having to have it ripped out and replaced. And now, the same issue is occurring in another shower—unfortunately, we’re now outside of the warranty period, leaving us with the repair costs. Now let’s talk about the tile work performed. The tile work was so sloppy that our polished concrete f

This company is terrible. Twice we have had issues with our flooring in our house and they have fought us both times to fix it. They installed wood flooring that was obviously not of good quality. It took almost a year to get them to fix it. Now our tile in our bathroom is coming up off the floor and they will not help at all. The quality of work that they do as well as the customer service is some of the worst I’ve experienced. Would NEVER use again and would NEVER RECOMMEND In response to the owners follow up- that is absolutely untrue that y’all are willing to help towards resolving the issue. You informed my builder that it is outside of warranty and there are too many outside factors that could have caused the tile to come up off the ground. I’m not sure what outside factors you cou

Our builder uses Oakline and we thought it was a great idea to be able to make all our choices / designing in one place, at one time. We've built from scratch before and it is a lot of work if you have to go to several places. The actual experience however, left a lot to be desired. Tara was our consultant and was not very helpful. When I stated that I wanted a brown granite she basically said there weren't any. (WHAT...? Dozens, if not hundreds of brown hued granites exist, and there are many that are not tier 2,3 4...) She then said there was one in the next price level (one?) I was willing to pay more for what I want, but wasn't thrilled with the one selection. This set the stage for the rest of the visit... almost everything I had in mind for our semi custom home became a minor battl

We extended our existing hardwood floors and so glad we used Oakline. The transition from the old (which they refinished) to the new is flawless. Great experience from start to finish and I highly recommend Oakline. From Sammy the owner to Mike in sales and Andrew who manages the crews they have been pros all the way.

Our salesperson Yoshio and the installer Lalo were absolutely amazing. Covered all options for a tile repair, pricing was very reasonable, and install was easy and quick. Thank you for a great experience