O'Connell Oil Associates

I wish I could say something nice but one of their drivers backed into the front end of my car and then yelled at me for it. Proceeded to pull into the residential address and deliver oil while yelling at me that I drove into the back of his truck. I hope you guys get some drivers that are more aware of their surroundings because if I hadn't slammed on my brakes he could've done much worse than put a deep scratch on my front bumper.

They helped me out in my emergency. Very honest I definitely recommend them. Thank you for having a heart. It's appreciated beyond words. I appreciate Benny being knowledgeable about servicing my equipment. May this company continue to flourish. Stay blessed!

New home owner in the area for less than two weeks, now we have a heating emergency and can't get service because we aren't an existing customer, (despite the previous owner being a client for years) While I understand this is "standard" it certainly doesn't help keep my children from freezing just after Christmas. New customers we will not become.

O'Connell Oil is fantastic! I had converted from oil to gas and didn't know they service gas as well. Unfortunately, I reached out to a local company, Fontaine Heating and they completed a service, but failed to bleed the system, so my heat wouldn't come on. When I called Fontaine they wanted to charge me again ($100) and refused to even look at it to see if there was a simple solution. Well, I ended up calling O'Connell and the tech and manager came to my home and took care of it for me - it was caused by Fontiaine not bleeding the system (simple)! I want to thank the team at O'Connell for just being decent and caring for your customer...I will never go anywhere else!

Customer service is atrocious. Techs are worse. I’ve dealt with heating and cooling companies in multiple states as both a home owner and a renter. This company is one if the worst I’ve dealt with.