Office Depot

Convenient store. Good location. Clean. Well organized. Employees awesome and friendly. Got my TSA precheck here. Great employees did the review with speed even with a glitchy government computer. Thanks Office Depot team.

I visited Office Depot to print pages from a presentation, but my experience was unfortunately very disappointing due to the behavior of a supervisor in that department. When I first arrived, I encountered a staff member who was quite rude and confrontational. Despite asking simple questions, she was abrasive and seemed reluctant to provide assistance. When I mentioned my laptop was dead, she informed me that there were no available outlets for me to use, suggesting I would need to leave. Accepting that as policy, I left but returned later to attempt to print my slides. During my second visit, her demeanor had not improved; she continued to be unhelpful and confrontational. I requested to speak with a general manager, but she made that process unnecessarily difficult, requiring me to ask

Very happy with poster copies I had made here. Lovely staff st the desk and fresh color toner in the copier. OfficeMax stores vary widely but this one is great.

I love this location. Everyone is always friendly, nice and professional. Unfortunately, I had a terrible experience Sunday when Jake refused to do an exchange of an item purchased in the store the week before. An employee gave me the wrong product. Instead of an exchange, Jake refunded my money back to my credit card and made me purchase the correct item. He said Office Depot doesn’t do exchanges anymore and hadn’t done exchanges for one year. I’m appalled he thought it was okay to lie to me and not perform an exchange after his staff was deficient with product knowledge because they gave me the wrong product. Not cool. I hope the staff gets training on product knowledge. I hope Jake receives training for cultural competency.

Went in to drop off a package for a return and was told oh just hand it to me I'll put it in my bin. I said okay can I get a receipt or can I add insurance, and they said no you can't do that and I said well can you just scan it and give me a receipt? I said I need some kind of record that I was here and dropped it off. She said no just leave it. Instead i went to the actual FedEx store down the street and the lady there scanned my return and handed me a receipt for my records. So protocol is not being followed at this location. There's no way I'm going to drop off a package at a shipping center and not leave with a receipt. How am I going to have any record that I was there or actually shipped the item? I've used this office Depot several times in the past but I hadn't been there in proba