OK Appliance

Had a very positive experience with Kevin from OK appliance repairs. I called him on Tuesday he came on Wednesday within the hour that he said he was going to come. Not only was he on time he was pleasant and thorough with checking my washing machine. I would highly recommend him to anyone.

Call OK Appliance first! I was able to actually call on a Saturday and receive an estimate on the phone! The service call arrival time was only a 30-minute range. Kevin was on-time; very professional; and was finished quickly. The price estimated was within the range quoted. I definitely recommend OK Appliance for repairs!

Called and was put on the schedule for THAT DAY. Super professional and timely. Fixed it up and explained what the issue was in under an hour. And it was pretty affordable.

Over time we’ve spent a great amount of money here, several family members have purchased appliances from them as have I. Stove, washer, dryer for me. I had problems in the past with another repair but I let it go and did not leave a review, however recently the transmission went out on my 7 year old washer. They put a new one in under the 10 year warranty and I had to pay the labor which was fine. Picked it up and took it home. Started using it. And makes this awful noise when agitating the clothes mind you it has never made this noise before it’s always been a very quiet running washer. Washer is located in my basement and it’s so loud I can hear in on the second floor of my home. I recorded it and emailed them the clip and they just made an excuse saying the noise it was making is norma

Nice technician, but it almost makes more sense to just replace it than to fix it or call a technician. I had them come out for 5 min to tell me it’s broken and need a new one and it’s a $75 service call charge. I understand the service call job on a business side of things, but at least have the $75 be put towards purchasing a new dishwasher or applicable from you guys. Overall, I got a better deal for a better dishwasher at Best Buy, as their showroom wasn’t just ok.