Oldcastle Superlite Block

From the moment you arrive at the office to place your order, the experience is affected by the attitude of the woman in charge: she’s rude, speaks with arrogance, and always seems to be in a bad mood. It’s unpleasant to deal with someone like that, especially as the first point of contact. That said, I want to acknowledge the staff in the loading area, especially the forklift guys — they are kind, helpful, and professional. You can tell they take their job seriously and keep a good attitude. I understand that everyone can be under pressure, or maybe not everyone enjoys their job, and that’s why this review is not meant to offend, but to offer constructive feedback. Hopefully, management takes this into consideration and works on improving the customer service at the front office.

Oh man, did I have the great displeasure of dealing with this place. DO NOT go here. I went in two days in a row, and got awful service. When you first walk in, there are 6 people (I counted) sitting at various desks, and not one of them acknowledged my existence, then finally an older man took some of his precious seconds to "help" me. After I wandered around their block yard and found 2 possible matches, I told him I'd like one of each, he rang me up and gave me a slip of paper and told me to give it to the people in the black yard. I waited, and waited, nobody stopped. So I said "whatever, I don't mind loading in two blocks for myself", loaded them in and was on my way. After deciding which of the two was the best, I went back and received the same "friendly" service I had come to expec

Bad service bad attitudes and worse to their employees. Saw one employee get fired while I was there. It was on a Friday and a few mins past close I guess he was asked to do a couple hours over time and he said he couldn't because he was packed to leave out of town when he got off to go see a dying grandmother. For not wanting to stay they punched his ticket for him and sent him on his way. Cold hearted people there. I walked out and left my order unpaid and never go back.

They said they don't sell to the public, but I bought blocks and mortarfrom them about a year ago. There is nothing on the web they only sell to commercial

I like it here but Amy in the office has some attitude like if she owned the place never coming back here again I'm sure I'm not the only one.