Oler Relo Group

This company should be avoided if you can! Had a virtual estimate with Colleen who came back with a quote that was fully 40% higher than one from another United moving company. I sent her an email asking why she grossly overestimated and she didn’t even have the courtesy to respond or try to defend her estimate. Poor work followed by poor customer service is no way to win business.

Andy thoroughly surveyed our belongings and quickly got a quote to us. Rhonda had meticulous follow-up with scheduling and handling last minute packing list changes. Exceptional care was taken by the moving crew in packing our furniture, and our wood floors were covered with runners to prevent damage. Despite having some very large, very heavy furniture, not a single mark was made on the walls. We highly recommend NDMS.

Used United for a past relocation, so wanted to get a quote for another company relocation. Reached out, per company policy, to get three quotes. Allied and North American Van Lines, both responded after the initial call was assigned to a rep, and both set up appts and came out. The call to United was referred to Oler Relocation of Dallas. Not only did nobody ever come out, but they did not even follow up or reach out. I would not recommend wasting your time calling this company, as they left me scrambling to find a third company to rush a quote.

After moving 8x in 15 years this was the first non-corporate move and I moved from TX to TN. We paid over $25,000 in total for them to pack, store and then deliver our household goods. Unfortunately, the price was not justified b/c this move was a complete debacle and the worst moving experiences ever. I told them that I had 4 straight weeks of work travel starting on 9/5, so they said in order to guarantee delivery by 9/3 it cost an extra $1,200. There was no communication initiated with me at all leading up to delivery so I called right before my 2-week delivery window was told they would deliver on 9/3. I called to confirm on 9/2 and was told that a driver passed away 10 days prior and thus could deliver until 9/5. I rescheduled my flight to later in the evening after they said it

Had a move scheduled and asked for a delivery window of the eighth ninth or 10th. They refuse to honor that. They’ll deliver them whenever they feel like it whenever it’s convenient for them. Have used other moving companies like two men and a truck and Shaddai Moving And they’re much better and they try to give you a delivery when you want and need the goods.