Orkin

The first representative that I talked to was great help and made me an appointment right away. I get a phone call the next morning that they changed my appointment to a week later. I call the day before my new appointment to verify that it is when I think it is. It is verified and we are all good to go. I leave my little brother and sister’s birthday party to wait at my house for 2 hours and no one shows up. I call the office and speak to a very unhelpful rep who constantly cuts me off and tells me that I will talk to a new representative in the morning. And I still have not gotten a call back to schedule a new appointment or even just to apologize for the inconvenience. Will be going to Redd.

Orkin was a bad experience pretty much right from the start originally had them come in to take care of mice.. That was an up-and-down experience at least one no-show appointment. I called them recently due to an invasion of ants outside. They were supposed to come on Thursday. I had left them a message that I wouldn’t be home but go ahead and do the spraying. We had tarantula down on Thursday, but I saw that their truck was sitting in my driveway from 8 AM till I don’t know what time of course they can do the spraying it was pouring with no sign oh reprieve. They never called to reschedule the appointment or let me know any kind of status. It’s not the first time I have never gotten back with me. I’ve been so disappointed with this company since day one. I tried to cancel the other time a

I called to cancel my plan and Amanda that answered the phone had the nastiest attitude and very rude When I asked to speak with a manager . She put me on hold and left me there. Whenever it an issue concerning payment . They get blow your phone up but soon as you have an issue a manager is not in office and don't don't know how to get int ouch with them.

Called inquiring about the services this company provides and the Phone Clerk was the best!!! She took the time to Answer my questions and also she took the time to explain the process!!! She was not trying to SELL or Force me to purchase certain services they offered, she was very helpful with breaking down the service(s) that would be best for my situation!! She Listened to my needs and showed me understanding over the phone!!! She set an appointment and it was less than 72 hours a technician was at the door..The technician came out and INTRODUCED himself which was definitely a plus in my book!! He explained to me the things that he was going to do BEFORE he did them. He completed an inspection of my home inside and out. He also explained to me the process of future visits and recommend

Our Orkin rep is extremely knowledgeable, efficient and thorough. He answered all my questions with patience and understanding, knew all the details of his product and worked quickly in and outside of our home. We are very pleased with our local Orkin service!!