Ortega Family & Construction

I highly recommend this roofing company. Their customer service and quality of work are truly impressive. When I first met with project consultant Curtis, he clearly explained all the roofing options and made the process easy to understand. On installation day, site manager Blake kept me updated every step of the way and was always available for any questions. The roofing crew worked hard and did a fantastic job installing the new roof. I also want to mention Walter, who came back the next day to install gutter guards, making sure everything was finished perfectly. My experience with this team was better than I expected—very professional, friendly, and made the whole roofing project smooth and stress-free.

It’s common to wonder if all these 5-star Google reviews are real, but when it comes to roofing services in Richmond, you can trust what people are saying. The team truly stands out for their honesty, professionalism, and strong work ethic. During my experience, Walter, the owner, impressed me from the very first meeting. He paid careful attention to every detail, even using a drone to inspect my roof and dormers. I originally wanted new siding for three dormers, but Walter found that my front roof was buckling and leaking—something that really needed to be fixed. He was upfront and made it clear he wouldn’t move forward with just the siding if the main roof wasn’t repaired first. After talking to several other roofing companies and getting multiple opinions, it turned out Walter’s assessm

We just had our roof replaced for both our house and shed, and also got new gutters installed. The back overhangs of the roof and shed had some serious damage to the wood underneath, but everything was handled really well. curtis came out for the inspection and was very friendly, professional, and really knew his stuff. He got us a quick estimate, and the final cost was even less than we thought it would be. The crew was careful, respectful, and super fast with the job. Their work was efficient and the results look fantastic! Our overall experience was excellent. I would definitely recommend Ortega Family & Construction to anyone in Richmond who needs roof repairs, roof replacement, gutter installation, or other exterior home work. The new gutters look awesome, and we had plenty of shingle

Ortega Family & Construction did an excellent job replacing our roof. Santiago was very knowledgeable about roofing materials and explained the installation process clearly. The crew arrived on time each day and worked hard from start to finish. Every evening, they made sure our home was protected and tidy, sweeping up and covering their tools and materials. Everyone we spoke to was polite, treated our property with care, and kept us updated about the progress. We would definitely call them again for any future roofing needs.

the team did a great job replacing the roof on our house in richmond. from start to finish, they were very professional and made sure everything was done the right way. since it was a big project that took a few days, each evening the crew made sure our home was left neat and tidy, with no loose shingles or debris anywhere. the whole process was handled carefully and with a lot of attention to detail. everyone on the crew was respectful and easy to talk to, and they really treated our property like it was their own. the organization kept us updated and made sure we understood what was happening every step of the way. you can really tell there’s strong leadership from blake, who runs this dependable and trustworthy local roofing company.