Overhead Door of Western Kentucky

A spring broke. Since the GDO was originally installed by Overhead Door of Paducah by a previous owner I contacted them. All was great. Talked to David and he made sure Chase came out they very next day. On the call with David he insisted that both springs and pulleys be replaced. That sounded like a fantastic plan to me and I neglected to get a quote after giving him all the details about the door. So when Chase showed up with two new springs and pulleys I asked him what the quote would be roughly and he gave me a number that was very fair. So I went back inside and let him work without being a helicopter about it. MY MISTAKE. He came to the door to let me know what the actual price was and I wrote a check. I didn't think much about it until Monday when the garage was empty and

We had a garage door "emergency" and didn't know who to contact. We called Overhead Door by chance and within 2 hours they had the job done!! The two service men were very professional and personable and the cost was unbelievably fair!!

Refused to come out and give a quote to fix a crack in the top panel of the garage door. The guy said since I was needing the quote for a real estate negotiation he didn’t see any “sale” in it for him and he wouldn’t do it. Apparently potential future business didn’t enter his mind.

Our garage door new installation make my door looks like new.

The technician showed up same day and replaced the springs. Total time about 1 hour. Great service.