Pacific Coast Home Services

Ok, so far, from the representative over the phone, Alma, to the technician, Roy Albasri, Pacific Coast Home Services is very professional and courteous. Received text verifying appt time & address, text detailed info about tech who's coming (and who was on time).

From the making/changing of the appointment to the completion of the job, everyone at Pacific Coast Home Services was professional and helpful. They were great at communicating, listening, and responding promptly to inquiries. I was feeling anxious about the electrical work, but the electrician Chad arrived on time, did some diagnostic tests, explained what he did along the way, and repaired the problem quickly and efficiently. I don't know how their fees compare to others, but Chad's expertise was well worth the price. I was very happy with the overall services of this company and would recommend them.

I called Pacific Coast in a panic- my propane fireplace was smelling like a strong gas leak. In the middle of winter. A live person answered the phone! They scheduled me right away! Omar showed up at exactly the time he said he would. He was fantastic. He spent almost four hours getting our fireplace in working order. He took the time to answer all my questions. You could tell he cared immensely for his tools and doing the job right. We were very impressed! The price tag was steeper than I planned and I was a bit shocked but after seeing the work he did I feel very good about my purchase. I got what I paid for and I would definitely recommend Pacific Coast (ask for Omar!)

Had an appointment scheduled for 12-2pm. The technician didn't arrive until 3pm. They charge a $89 fee to come out, but when the tech showed up, he wanted to charge an additional $450 just to fun a "full diagnostic" on my AC unit. So before even looking at anything, they want you to pay $539 just to look at what should be a simple repair. I'm sure the repair costs would have been astronomical too. Total upsell scam.

My heater was sporadic in coming on. I called these folks and was happy they came by the same day. They charged for diagnosing the problem, gave me a quote of $10k for cleaning and maintenance and nothing changed with the furnace.